Event Feedback Page - Sheraton Lansing Hotel

925 South Creyts Road · Lansing, Michigan 48917 · United States
Phone: (517) 323-7100 · Contact Us · Map

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Dear Guest,

Thank you for selecting the Sheraton Lansing Hotel for your event. We hope we performed as promised and that you were pleased with the results of our efforts.

Our goal is to not only meet your expectations but to exceed them. We continually strive to improve and your valuable input is important to us. Please complete the following evaluation and submit it to us at your earliest convenience.

It has been a pleasure assisting you and on behalf of the entire Sheraton team, we look forward to working with you again.

Sincerely,

SHERATON LANSING HOTEL

Cindy L. Bowen CHA, General Manager
Rhonda L. Hampton CMP, Assistant General Manager

Group Event Feedback

Please tell us how to get in touch with you

First Name

Last Name

Group Name

Date of Event

Telephone Number

Fax Number

Email Address

Please contact me as soon as possible regarding this matter.

What were your first impressions?

Was our sales associate friendly, helpful, and responsive to your needs?	Yes	No
Was the information concerning your event sent in a timely manner?	Yes	No
Did your documents contain correct and accurate information?	Yes	No
How can we make doing business with us easier?

Our Front Desk

Were our agents friendly and efficient during check-in?	Yes	No
Were special requests honored or options offered?	Yes	No
Was our billing accurate and check-out efficient?	Yes	No
How can we improve the front desk experience?

Guest Room Accommodations

Were your guest rooms clean?	Yes	No
Were your guest rooms well maintained?	Yes	No
Was our housekeeping staff friendly and helpful?	Yes	No
Did you sleep soundly in our Sweet Sleeper Bed?	Yes	No
How can we improve our guest room accommodations?

Our Restaurant

How can we improve your dining experience at Christie's Bistro?

Banquet Event

Were we setup and ready for your event as promised?	Yes	No
Did the quality and quantity of food meet your expectations?	Yes	No
Was the room size sufficient for your function?	Yes	No
Did your supervisor introduce themselves to you?	Yes	No
Was the attitude of the banquet personnel helpful and friendly?	Yes	No
How can we improve our service in the banquet department?

Please give us any overall or other comments that you have

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SHERATON LANSING HOTEL | Tel: (517) 323-7100 | Fax: (517) 323-2180